Player Safety — Our Core Commitment
21+ OnlyResponsible Gaming at 6rwim
We want every player in Bangladesh to enjoy gaming as entertainment — never as a financial solution or escape. This page outlines the tools, guidance, and support available to help you stay in control.
Our Responsible Gaming Commitments
Six pillars that define how 6rwim keeps players safe and in control.
Player Protection
Dedicated tools and policies designed to protect every player's wellbeing and financial health.
Session Time Limits
Set daily or weekly session time caps so gaming never overruns your personal schedule.
Deposit Limits
Control how much you deposit daily, weekly, or monthly — limits take effect immediately.
Self-Exclusion
Permanently or temporarily exclude yourself from the 6rwim platform with a single support request.
Cooling-Off Periods
Take a short break of 24 hours to 6 weeks without permanently closing your account.
24/7 Support
Our support team is available around the clock to assist with any responsible gaming concern.
Who We Are
Our Approach to Responsible Gaming
At 6rwim, we believe that online gaming should be a source of entertainment and excitement — never stress or hardship. We are committed to providing Bangladeshi players with a gaming environment that is not only thrilling but also safe, fair, and transparent. Responsible gaming is not an afterthought at 6rwim; it is embedded into the foundation of how we operate.
We operate on the principle that every player is in control of their own gaming experience. Our platform is designed with multiple safeguards that encourage healthy play patterns. From the moment you create your 6rwim account, tools such as deposit limits, loss limits, session timers, and self-exclusion are available to you at no extra cost and with no waiting period for activation.
6rwim strongly encourages all players to treat gambling as leisure, just like watching a BPL match or enjoying a film. Set a personal entertainment budget before you start, stick to it, and never chase losses. If gaming stops feeling fun, it is always okay to step back and use the tools we provide to take a break.
Player Tools
Responsible Gaming Tools Available at 6rwim
All of the following tools are available from within your account settings. To request activation or modification of any limit or exclusion, you may also contact our support team directly at [email protected]. Requests to reduce limits or extend exclusions are processed immediately. Requests to increase limits or shorten exclusion periods are subject to a 7-day cooling-off before taking effect.
Deposit Limit
Set a maximum amount you can deposit per day, week, or month. Once set, the limit is enforced immediately. Reductions take effect straight away; increases require a 7-day waiting period to prevent impulsive decisions.
Loss Limit
Define the maximum amount you are willing to lose within a set time frame. When your loss limit is reached, your account will be temporarily restricted from placing further bets until the period resets.
Session Time Limit
Set a maximum session duration per day. When the limit is approaching, you will receive an on-screen reminder. Once the session limit is reached, you will be automatically logged out until the next day.
Cooling-Off Period
Take a short break from gaming without permanently closing your account. Cooling-off periods range from 24 hours to 6 weeks. During this time your account is suspended for betting and deposits, but you retain access to your balance for withdrawal.
Self-Exclusion
Request a temporary exclusion of 6 weeks to 12 months, or a permanent lifetime exclusion. During self-exclusion, your account is fully deactivated and you will not receive any marketing communications from 6rwim. Permanent exclusion cannot be reversed.
Reality Check Reminders
Enable periodic pop-up reminders that show how long you have been playing and how much you have wagered in the current session. These nudges help you stay aware of your gaming activity in real time.
Know the Signs
Recognising Problem Gambling
Gambling problems can affect anyone, regardless of age, background, or income level. Problem gambling does not always look like playing every day — it can also involve irregular but intense sessions, chasing losses, or gambling to cope with stress. Early recognition is the most effective form of prevention. Review the warning signs below honestly.
You may have a gambling problem if you:
- Spend more money on gambling than you originally planned or can afford
- Continue gambling to try to win back money you have lost
- Feel restless, irritable, or anxious when not gambling
- Lie to family members or friends about how much time or money you spend on gaming
- Use gaming winnings to cover everyday expenses such as rent, food, or bills
- Find it difficult to stop playing even when you want to or have decided to
- Borrow money from others, or take out loans, to fund gambling activity
If you recognise two or more of these warning signs in yourself, please reach out to our support team immediately. You can also request activation of any of the responsible gaming tools listed above — they are designed exactly for situations like this. There is no judgment at 6rwim; seeking help is a sign of strength.
Child Safety
Protecting Minors from Gambling
6rwim is an adults-only platform strictly for players aged 21 and above. We verify player age during the registration process and may request supporting identity documents at any stage of the account lifecycle. Any account found to belong to or be operated by a person under the age of 21 will be immediately suspended and all balances returned to the depositing payment method.
If you share a device with minors in your household, we strongly recommend taking the following precautions to ensure they cannot access the 6rwim platform:
- Never save your 6rwim login credentials in your browser's autofill or password manager on shared devices.
- Always log out completely from your 6rwim account when you finish a session on a shared device.
- Use parental control software or device-level app restrictions to block access to gambling websites for underage household members.
Get Help
How to Reach Out for Support
If you feel that gaming is becoming a problem for you — or for someone you know — please do not wait. Our responsible gaming support team is available 24 hours a day, 7 days a week, in both English and Bengali. We handle all responsible gaming requests with complete confidentiality and without judgment.
To request a deposit limit, loss limit, cooling-off period, or self-exclusion, simply email us at the address below and our team will action your request within 24 hours. For urgent cases — such as immediate self-exclusion — we aim to respond and activate the restriction within 1 hour of receiving your email.
Responsible Gaming Support
When contacting us, please include your registered username and the specific tool or action you are requesting. All responsible gaming requests are treated as the highest priority by our support team and are processed separately from general account enquiries.
Fair Play
Fair Play and Game Integrity at 6rwim
All games available on the 6rwim platform — including live cricket betting markets, slot games, and live casino tables — use certified Random Number Generator (RNG) technology provided by our licensed game studio partners, including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. We do not modify RNG outcomes, alter payout percentages, or apply any mechanisms that disadvantage players unfairly. Return-to-player (RTP) percentages are set by the game provider and are publicly stated in each game's information panel.
6rwim also maintains an internal dispute resolution process for any player who believes a game outcome was incorrect or that they were treated unfairly. All disputes are reviewed within 14 business days. If you are not satisfied with the outcome of our internal review, you are free to seek resolution through applicable legal channels. Our commitment to fair play extends to every interaction — from the cricket pitch to the casino floor.
Play Responsibly — Enjoy the Game
Ready to play within your limits? Explore 6rwim's cricket betting, casino games, and slots — all designed for safe, entertaining play.